Products and Services from G-Star
In the G-Star RAW online store, you have access to the complete catalog of G-Star for men and women from any computer, featuring over 1,600 products available online. Additionally, they have physical stores throughout the mainland.
Since its establishment in 1989, G-Star's philosophy has always been "Just the Product." This clear focus has led to many innovations in denim: over time, G-Star has managed to create the concept of "luxury urban jeans" by merging high-level craftsmanship with an urban look, resulting in a recognizable denim style with a unique signature.
G-Star RAW seeks to highlight the inherent beauty of denim by creating washes and treatments that accentuate its exclusive characteristics and qualities. The current sophisticated palette of washes represents a complete biography, ranging from raw, unwashed jeans to deep indigo dyeing and extreme bleaching, with treatments that add multiple gradations of wear to create distinctive garments that are textured and full of soul.
Shipping costs at G-Star RAW are €7.95. However, for orders over €50, you can enjoy free shipping. Additionally, G-Star offers free shipping to its Newsletter subscribers and has a delivery time of 5 to 7 business days, although this timeframe may be extended during sale periods.
Currently, G-Star RAW only delivers within the mainland, so there is no shipping to the Canary Islands, Melilla, or Ceuta.
On the other hand, G-Star RAW offers a return period of 60 days from the receipt of the order. When they receive your return at their warehouse, they try to process it within 2-3 business days. Depending on the original payment method, the refund may take 1-3 business days to appear in your bank account or credit card. You can also return items purchased at one of the G-Star stores; in this case, the return will be processed within 1-2 days. Depending on the original payment method, it may take 1-3 business days for the refund to appear in your bank account or on your credit card.
G-Star RAW understands the environmental need to reduce the use of conventional cotton. That’s why they use organic cotton, with low levels of fertilizers and pesticides, as the basis for a range of new products that contribute to a more sustainable future without compromising the quality, comfort, or design of their catalog.
G-Star RAW offers several payment methods, including American Express, MasterCard, Visa, and PayPal.
G-Star RAW provides a wide variety of communication channels, from phone and email to social media like Twitter, Facebook, or WhatsApp, to address any questions about the brand or orders placed.